This web site is owned and operated by COLETEK and will be referred to as "We", "our" and "us" in this Terms of Use policy. By using this site, you agree to the Terms of Use Policy of this web site ("the web site"), which is set out on this web site page.

Using our web site

When using this web site you agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time.

Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website.

If you do not wish to be bound by these terms and conditions then you may not use our website.

You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your personal information, please read our privacy policy on this website.

Applicability of online materials

Unless otherwise specified the materials published on our web site are presented solely for your private, personal and non-commercial use.

We have used our reasonable endeavours to ensure that our web site complies with Australian law. However, we make no representations that the materials on our web site are appropriate or available for use in locations outside of Australia.

Copyright & monitoring

The contents of our web site are protected by copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as an information resource on our products and services. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete any test or questionnaire.

Linked sites

We make no representations whatsoever about any other web sites which you may access through our web site or which may link to our web site. When you access any other web site you understand that it is independent from us and that we have no control over the content or availability of that web site. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a web site and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to its web site administrator or web master.

Availability of our web site

We will try to make our web site available but cannot guarantee that our web site will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent securit computer system, server, weess to it. Unless explicitly stated, any new features including new content and/or the sale of new products and/or the release of new software tools or resources shall be subject to these terms and conditions.

We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. For more information, please see our privacy policy.

Terms of Service

Unless otherwise stated, our terms of service are:

  1. We work under a time and materials (T&M) agreement (i.e. hourly rate + materials).
  2. We work on a best-efforts basis (i.e. no guarantees).
  3. We aim to work under approved billable hours.
  4. We charge in 15 minute increments.
  5. Pay-as-you-go via weekly invoices (which includes our timesheet and materials). And/or advance payment deposits.
  6. All invoices are strictly 7 day terms.

Upper Bingara Terms – Our Clients: Big Brands & Small Businesses


Upper Bingara Terms – Amazing Customer Testimonials

COLETEK have provided one to one communication throughout the development process and gone above and beyond in bringing our ideas closer to becoming a reality! Luke's expertise and knowledge with computer software and electronics is Jedi like, but what I liked most about working with him was his willingness and ability to think outside of the box.

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As the proprietor a DIY environmentally pest control products business I have been more then impressed with COLETEK's design capability and professionalism in assisting to realise an idea into reality. From concept, CAD drawings, 3D modelling, alterations right through to the finished product. I am extremely happy with our new termite control product. I have no hesitation in recommending COLETEK's services.

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Great service, great equipment.

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We found COLETEK to be very knowledgeable and professional in the installation of our security system, even after the job has been completed COLETEK is always happy to follow up with any questions that may arise.. I would highly recommend COLETEK for anyone looking at security for peace of mind.

Thank you for installing the surveillance system at our home in the Northern Rivers. It gives us a great sense of security to know that our home and possesses can be monitored remotely and all activities recorded. Thanks also for giving up your time on the weekend to arrange for back up parts to be picked up following storm damage.

We can't thank COLETEK enough for setting up our security systems and ensuring the safety of our assets. They were great to deal with and were extremely responsive in all aspects. We would highly recommend their services to anyone searching for true expertise and exceptional customer service.

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COLETEK installed a real-time wireless security camera system for us consisting of 40 indoor and outdoor cameras over 10 buildings throughout the resort and service station. Their team was very professional from quote to completion of the job, and after sales service. The system has reduced vandalism and theft to almost nothing. We have been very happy with the installation and service. We would recommend COLETEK to anyone.

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Intuitive, innovative & efficient are three words that would appropriately describe the COLETEK service. Luke and the team at COLETEK have taken our concepts to the next level.

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I have been working closely with COLETEK for the past 6 years now, and I must say, it is a success story :-). I highly respect their team, they are a pleasure to work with and top skilled professionals. In addition to their top Technical service, their customer service is brilliant and it is a rare find. Their PCB repair rework skills are top notch and a rare find in this industry. I have been working in the IT industry for the past 20 years in various fields and seen it all so I can say with certainty that they are the best around and I am looking forward to keep working with them in the future.

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I recently discovered COLETEK after I accidently managed to fry the PCB on my hard drive. The drive contained 13 years worth family photos and wasn't comfortable sending it off where it could be damaged more or lost in the post. After spending hours researching and emailing different data recovery companies, I decided on COLETEK. Luke was very helpful and let me know the estimated costs up front, and was able to quickly do the repairs necessary to get my drive running like new again. I was able to back up the whole drive and the bill ended up cheaper than the original quote. I can highly recommend them and have already sent a friend to get their drive repaired too.

COLETEK installed a security camera system in our food processing facility that included 89 cameras both internal and external to the factory. They were professional through the quotation and installation process and have been supportive with their after sales service. Based on our experience we would have no hesitation in recommending COLETEK to anyone searching for customised surveillance camera solution.

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We have used COLETEK on a couple of occasions and found their service to be professional and on time. We specialise in engineering and design of height safety equipment and since a lot of parts are made by casting from stainless steel we require a quick model before we proceed with the tool manufacture. COLETEK has been able to provide this quickly saving us valuable time and giving us peace of mind knowing our parts will look right when casted from stainless steel.

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Very reliable, professional and knowledgeable. In our office were we all amazed by Luke's knowledge of IT and how much he know about different IT issues, specially about the IP cameras. We recommend their services and we will always use their services in the future.

I was grateful to find Luke Cole at COLETEK in the early days of an invention idea. He was very patient and generous with information to guide me along the way. And even though I did not preceed with my project, I would still recommend his services. Thank you.

My hard drive died with 18 months of work plus photos of my daughters 1st 18 months of life. I contemplated building a time machine to go back and document all those memories again - though I found it logistically and financially much easier to go with COLETEK. My recommendation is forget trying to build a time machine - call COLETEK.

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COLETEK installed real-time wireless security camera systems within our seven Holiday Parks, consisting of 31 cameras spread over multiple buildings and locations. I found the team at COLETEK to be very professional throughout the installation process and the completed system to be highly proficient for our business. I would recommend using COLETEK for your security needs.